Energy Support Services was conceived out of an owner-based perspective of maintaining and operating all aspects of Minnesota Community Solar Garden projects. We know what works, what does not, best practices, and what should be avoided at all costs. Our asset management delivers bottom-line results, stakeholder compliance, periodic reporting, and other services. Our in-field technicians are safety-focused, highly trained, and experienced in the local nuances (including the utilization of snowshoes in the winter months!). We take pride in returning systems to service correctly and rapidly and are both English and Spanish-speaking solar professionals.
Energy Support Services is compliant with all Minnesota Department of Labor and Industry’s electrical and licensing requirements. It is not widely known, but MNDLI requires solar contractors to pull permits for all extension or modification of wiring on a solar array. Common O&M activities that require permit pulling include all module and inverter replacements. ESS is experienced in navigating both the State permitting office and the 70+ municipalities that oversee their own permitting requirements.
Founded in 2014 as a wholly-owned subsidiary of New Energy Equity to provide Operations and Maintenance (O&M) and Asset Management services to in-house developed solar projects, ESS is now one of the premier renewable energy service teams in the nation, and as of January of 2021, the company operates as an independent entity. With current operational oversight in 13 states and greater than 130 megawatts under contract, ESS is prepared to give you the support you need to make your investment in clean energy a lasting one.
Our core purpose is to provide exceptional and cost-competitive ownership oversight of solar projects, driving rapid individual and industry-wide growth trajectories across the United States. Using a combination of data-driven and field knowledgeable approaches, we will ensure that your solar PV system operates at its full potential throughout its lifetime.
Our monitoring and asset management teams are located in Annapolis, Maryland while our field technicians live in the vicinity of our Minnesota portfolio and are prepared for constant travel for preventative and corrective maintenance needs. As a member of the Amicus Solar Cooperative Network, we partner with the O&M community to provide corrective maintenance work around the United States.
Some of our more time-sensitive owners prefer an on-site response time guarantee versus either an availability or a performance one. We are rolling this out for several of our larger customers. The Promise is that Energy Support Services will respond to a full system outage within the same calendar day or the service trip is on us.
- Our technician(s) will be on-site the same day to troubleshoot and diagnose the issue(s).
- Available only in our Minnesota market.
- Applies to our Comprehensive Customer Package with an Additional Premium.
- Cut off-time for same-day service is 1PM local time.