Asset Management

Customer Management

We provide comprehensive customer management services, relieving you of the operational burden of customer relationships and billing. We have dedicated support personnel capable of managing off-taker and subscriber billing, subscriber replacement or transfer, and subscription notices. Our team handles all aspects of billing, accounts payable and receivable, cash management and subscriber support. We are well versed in community solar programs and work closely with utilities to ensure program compliance.

Power Purchase Agreement

We manage all PPA contractual requirements and compliance reporting. ESS understands that your relationship with your PPA off-taker is long-term. We cultivate and maintain this relationship, while advocating for your contractual rights, ensuring that you receive any protections, damages or reimbursements contractually due to your company.

EPC Contract

The ESS team manages all aspects of your EPC contract, enforcing warranties and ensuring that all extended performance guarantees, availability guarantees, and milestone deliverables are tracked and delivered per contract. Energy Support Services maximizes your EPC warranties, keeping your operational costs down and increasing your return on investment.

Utility

Energy Support Services prides itself on developing strong collaborative relationships with utility partners. ESS facilitates and manages utility relationships on your behalf, including compliance reporting, utility testing, and site related access requirements. We also coordinate and communicate with utilities to minimize utility outages and downtime. We advocate for your interests and ensure that the utility is complying with interconnection agreements.

Land Lease Management

ESS handles land lease contracts on your behalf. We ensure that all land lease payments are paid and documented per contractual requirements. Good landowner relationships are critical to maintaining both your investment and your reputation as an owner. ESS will cultivate this relationship, addressing potential issues like access road maintenance, vegetation management and civil concerns.

Incentives

ESS leverages its deep knowledge of SREC markets to devise a strategy for your investment. We also track and verify all performance-based incentives to ensure that you are realizing full monetization of your site. Furthermore, we handle all requirements related to these income streams, including cash management and compliance. Additional monetization strategies, like Forward Capacity Markets, are also available.


Have questions about our asset management services? Email info@energysupportteam.com.